We are the leading Apple Repair Specialist in Malaysia. iMalaysian.com, is established since year 2007. We have 4 branches (IOI City Mall, eCurve, Gurney Plaza, Midvalley). Now we are expanding further into Mont Kiara. Hence, we are seeking for potential candidate to join our group to grow further.
Diagnose, troubleshoot and repair devices
Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
Ensure that all repairs meet or exceed iMalaysian.com quality standards
Greet customers in a friendly manner and maintain a positive work environment
Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
Keep track of all devices and inventory while safeguarding all store stock
Maintain the cleanliness and professional appearance of the store
Help manager and assistant manager in keeping store clean and organized on a daily bases. To also include placing and removing of any temporary outdoor signage
Dress, act, and communicate in a professional manner. Dress codes are outlined in the Employee Handbook
Be courteous and professional when dealing with customers in person or on the phone; follow the corporate procedures for selling services and products.
Shall support our social media program by requesting customers to leave positive feedback, take photo as testimonial on social media sites (like Google, Official Website, and FB)
Perform other duties related to the daily or ongoing business of iMalaysian.com assigned by the Store Manager or Assistant Manager.
Polytechnic/technical backgrounds applicants are encouraged to apply
Passionate about IOS
Demonstrate a hunger to learn and practice, the need to be enthusiastic, driven, tenacious, determined and motivated
The ability to work both independently and as a team player
Fresh graduate level applicants are encourage to apply
Able to start work immediately
SALARY: RM1500 + REWARDS* (Ranging from RM200-2500)
REWARDS are given on a monthly basis based on work performance.
Accomodation can be arranged.
Trainings are provided!
Interested candidate are encouraged to apply online at
Contact No: +6 0164101789
Other Terms & Conditions:
For Non Smoker Only
Nationality Preferred Malaysians Only
Gender Preferred All Genders
Language Required English | Bahasa Malaysia | Mandarin/Cantonese
Own Transport Motorcycle
Experience Level Any
Minimum Education Required SPM (As long as you can read, write and speak)
Deadline 31 Jan 2018