Customer Services

JOB DESCRIPTION
1) Project profesional image for IDMS as the first point of contact with customers and suppliers. Respond to all incoming customer’s calls with good telephone skills
2) Assist enquiries on consumables and/or supply orders/service supports with customer care passion. Reliable to diligently solve the issues immediately
3) Correctly identify call type, utilise existing system to comply logging procedures
4) Accurately escalating despatch calls to Technical Team
5) Correctly process machinery, spare parts and consumables orders for customers and internal requests in compliance with Company’s policies and vision
6) Strategically manage logistics and oversee warehousing to ensure efficient space utilization
7) Prepare delivery order, stock control/planning (in and out) and identify stock replenishment needs
8) Store checking and prepare accurate Inventory Reports for Sales Team & Technical Team
9) Prepare monthly reports requested by General Manager
10) Proficient in using SQL software system
11) Self motivated, responsible and high integrity
12) Fresh graduates/Entry level applicants are encouraged to apply
13) Office based in Green Tech Park, S2

Email Resume to: [email protected] and/or cc. [email protected]
JOB REQUIREMENT
Nationality Preferred Malaysians Only
Gender Preferred Female Only
Language Required English | Bahasa Malaysia
Own Transport Car/Van
Experience Level < 1 year | 1-3 years | 3-5 years Minimum Education Required Min. SPM or Cert/Diploma in Business Administration/Management/Marketing/Tourism Computer literate (MS Word, Excel) and familiar with SQL system Location Negeri Sembilan

Kongsi bersama rakan-rakan anda!